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General

Billing & Subscription

  • My Account is Still Free After Upgrading
  • Turning off automatic renewal or canceling my account
  • Upgrading without a credit or debit card
  • Price of Upgrade
  • What are the premium features available to me?

Account Info & Settings

  • Is it possible to view my Payment History on the site?
  • How do I change my password?
  • How do I update my billing or payment information?
  • How do I change the credit/debit card associated with my account?
  • I forgot my email or password
  • Password Requirements/Valid Passwords
See all 27 articles

Matching & Member Communication

  • How do I block a member from contacting me?
  • What is Today’s Birthdays?
  • Same Sex Matching
  • Was my email delivered?
  • I'm not getting replies to my emails
  • Flirts - Explained
See all 22 articles

Profile & Photos

  • How do I update my profile?
  • How do I add a Photo?
  • How do I update or delete my photos?
  • Why was my greeting rejected or changed for including that I am a free member?
  • How do I add a photo from my mobile device?
  • Making a Photo a Primary
See all 14 articles

Safety & Suggestions

  • Contacting Customer Care
  • Report a Vulnerability or Security Issue
  • Online Dating Safety Tips
  • Dating Safety - Online and Offline
  • Good Advice - Dating and Safety Tips
  • What is Phishing?

Technical Issues

  • How do I Login and Logout?
  • What's my browser version?
  • How to clear your browser's cache and cookies
  • How to change the font size
  • Do you have an Android App?
  • iPhone, iPad Apps
See all 11 articles
Black Christian People Meet